I started volunteering at Hope & Cope in September 2023.

As a volunteer in the JGH’s Palliative Care Unit on 4 Main, I essentially support patients and their families in the final chapter of their lives. I try to maximize their quality of life during this important period.

This support can range from bringing a beverage to the patient and/or their caregiver to offering practical resources and listening to them with warmth, empathy, and respect.

Since volunteers are considered members of the palliative care team, I give a hand to the nurses and other attendants when needed. We all share the same objective, which is to provide a safe, comfortable, and warm environment to our patients and to contribute to their total care at the end of life.

How has volunteering changed your life?

I think that volunteering has taught me (and continues to teach me) how to really listen to people and how to be completely present when I listen to them. The result is that it improves my communication skills.

Volunteering helps me understand when to speak during a conversation and when to respect silence, for example. It also greatly improved my sense of community because when volunteering, you realize we are truly all connected: I believe that ultimately, we all want to be happy. So when you make someone happy, or you just lighten their burden a bit, it is very rewarding!

What is your most memorable moment as a volunteer?

I was giving a foot massage to this beautiful woman in her fifties who, minutes before I came into her room, had just learned there was nothing more the medical team could do to save her from her cancer.

During our conversation, she mentioned with sadness that her greatest desire at this point was to be able to die in her home. I asked if anything was preventing her from fulfilling this wish. She said she did not think her siblings would agree with that decision. I then asked her if she had discussed it with them. Her answer was no, and I left it at that.

When volunteering, you realize we are truly all connected.

— Florence Moureaux

We then continued to talk about other things, about how she felt towards her son, about leaving him alone in this life. She also shared with me how grateful she was for her medical team.

At the end of the massage, she smiled and thanked me for our conversation, saying that it was the first time she had shared all these feelings with someone and that it made her feel much better.

If Florence’s story inspires you, we invite you to apply to become a Hope & Cope volunteer. We’re always looking for more people with hearts of gold who want to help people with cancer. We look forward to meeting you!

Your Voice
Can Help

Share your cancer journey!

Share this Content

Subscribe to our Newsletter

We’ll send you news and informations about us and our partners, but you will not be harassed.