I am originally from Sri Lanka and made Canada my home in 1996. As a devoted wife and mother of three children, my life is filled with love, laughter, and a busy yet fulfilling routine. I am a firm believer in maintaining a positive outlook on life and approach each day with enthusiasm and a strong work ethic. Being a calm and patient person by nature, I rarely feel overwhelmed, and I try to avoid placing undue pressure on myself, my family, or my work. This helps me maintain a sense of balance and joy, regardless of life’s challenges. I am also deeply passionate about music.

My Career Journey

My professional journey began at the Ellendale Medical Clinic, where I was entrusted with the role of Administrative Assistant, handling a variety of clinical duties. This experience laid the foundation for my career and taught me the importance of detail-oriented work in the healthcare field. From there, I moved to the Jewish General Hospital (JGH), where I took on the role of Administrative Assistant in the Radiation Oncology Department. I started on November 22, 1999, and spent many fulfilling years at JGH, until recently, when I felt the desire to seek a new challenge and apply to Hope & Cope.

My time in Radiation Oncology was an eye-opening experience. The healthcare environment in a large hospital is vastly different from working in the private sector, and this transition required me to learn quickly and adapt. I have always believed that knowledge is the key to growth, so I embraced the opportunity to expand my skill set. I completed my diploma as a Medical Secretary at the Lester B. Pearson School Board in December 2017, which further strengthened my foundation in healthcare administration.

One of the most meaningful aspects of my career has been the privilege of connecting with people from diverse backgrounds. Working in Radiation Oncology, I have witnessed the wide spectrum of emotions and challenges that patients and their families face. Over the course of their treatments, whether it’s a matter of days, weeks, or months, patients often share their personal stories with me. It’s through these interactions that I have formed deep, lasting connections. Being part of their journey and offering support in both practical and emotional ways have been incredibly rewarding.

Why I Chose Hope & Cope

Throughout my years at JGH, I was consistently moved by the dedication and compassion of the volunteers who selflessly gave their time to support patients and families. Their tireless commitment to improving the patient experience inspired me deeply. I began to wonder how I could contribute more, and it led me to explore opportunities beyond my current role. This is what prompted me to apply to Hope & Cope.

Having observed the incredible services that Hope & Cope offers, I knew it was the right place for me. I wanted to step into a new department with a different management style and a fresh perspective to make a more direct impact on the lives of those navigating challenging times. I have always been willing to help in any way I can, and I realized that this new opportunity would allow me to truly make a difference, not just for patients but for their families as well.

How I Can Help You

When you come to the hospital, my role is to guide you through the resources available to you and make your experience as comfortable as possible. Whether you need assistance finding a wig or require information on any other services, I will be there to ensure you have everything you need. I understand that hospital visits can be overwhelming, but I will provide you with all the details you need to navigate your journey.

For example, if you’re in need of a wig, I can walk you through our inventory and help you choose the perfect one. Together, we’ll select the right colour, length, and style that fit your personal preferences. There are countless options available, and I am here to help you make a decision that feels right for you.

In everything I do, my goal is to ease your experience, to offer a kind and empathetic ear, and to ensure that you feel cared for, supported, and valued. Whether it’s helping you access services, providing information, or simply offering a friendly presence, I am here for you.